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  • Extended Warranty

    Does anybody know what the e-mail address is for LOU MARTUN for Ford's extended warranty. I found a e-mail address for him which is: Imartuneac@gjovikford.com BUT it is no good. I sent my e-mail message twice to that address, and it was rejected and not sent by the e-mail delivery service, and returned, as no such e-mail exists. I also called his office at (630) 925-7590 and he was not there. I'm trying to get my extended warranty renewed, as it is about ready to expire..........Please help me and thank you.

  • #2
    Re: Extended Warranty

    Did you leave a message? Lou will call you back or send him a PM here.
    sigpic
    Bradford + TOTM April 2009 05 Thunderbird Cashmere #702 /1500 , ' 04 Acura TL, '79 Buick Electra Limited, Landau Coupe, '67 Mustang Convertible

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    • #3
      Re: Extended Warranty

      Donn, I also called his office last month and left a message that was not returned.
      WHATS THE WORD? THUNDERBIRD !!!
      9 of 612

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      • #4
        Re: Extended Warranty

        Originally posted by Bradford View Post
        Did you leave a message? Lou will call you back or send him a PM here.

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        • #5
          Re: Extended Warranty

          Originally posted by Bradford View Post
          Did you leave a message? Lou will call you back or send him a PM here.


          I sure did leave a message, but that has been about 6 hours ago, in my Eastern EDT time. It is now 2:30 P.M. and no reply........

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          • #6
            Re: Extended Warranty

            The dealership # is 630-552-8058.

            Call them and ask for Lou.

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            • #7
              Re: Extended Warranty

              He always called me back promptly, it's a Friday, maybe he took a day off.
              sigpic
              Bradford + TOTM April 2009 05 Thunderbird Cashmere #702 /1500 , ' 04 Acura TL, '79 Buick Electra Limited, Landau Coupe, '67 Mustang Convertible

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              • #8
                Re: Extended Warranty

                It's Mother's Day weekend.

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                • #9
                  Re: Extended Warranty

                  Originally posted by SixPac View Post
                  The dealership # is 630-552-8058.

                  Call them and ask for Lou.


                  Charlie: Thank you very much for that number of the dealership itself. I got the dealership operator, asked for Lou, which he just happens to have today off. He will be there tomorrow on Saturday. Concerning his e-mail address, the operator gave me his exact e-mail address, which has been sent, and NOT rejected and returned. I will now give anyone and anybody the exact e-mail address in capital letters. Small letters work also.

                  It is: LMARTUNEAC@GJOVIKFORD.COM

                  Thanks again Charlie, you just saved my day.......

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                  • #10
                    Re: Extended Warranty

                    Donn:
                    In other posts, Lou has said, it's best to call him rather than email. Good Luck!

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                    • #11
                      Re: Extended Warranty

                      Originally posted by MATBird View Post
                      Donn:
                      In other posts, Lou has said, it's best to call him rather than email. Good Luck!


                      George: You are correct on what you said. I got a reply today from Lou (Saturday) on my e-mail, and all he had to say, was to contact him by phone on any Tuesday-Wednesday-Thursday. He stated it's best to talk direct, rather than through e-mails. So.....I'll be calling him either next Tues-Wed-or Thurs. Thanks for your info.........

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                      • #12
                        Re: Extended Warranty

                        Yes much better to talk to him direct than email because Lou wants to make certain you are clear & understand all there is to know. if not you have his immediate attention to ask your questions instead of back-n-forth emails.
                        And he loves to talk to fellow T-Bird owners.
                        Mike

                        sigpic

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                        • #13
                          Re: Extended Warranty

                          Whew! Glad I saw this...need to renew Goldi's warrenty before the 21st!
                          sigpic
                          Goldilocks~Venomous~Moondoggie
                          Drive like you mean it!!
                          ~Elle~

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                          • #14
                            Re: Extended Warranty

                            Originally posted by islandtime View Post
                            Whew! Glad I saw this...need to renew Goldi's warrenty before the 21st!

                            Yes - Lou said in his reply to my e-mail that if the warranty expires before it's renewed, it will require an inspection.

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                            • #15
                              Re: Extended Warranty

                              Done deal. Lou was quite helpful and Goldi is taken care of. Moondoggie will be next February.
                              sigpic
                              Goldilocks~Venomous~Moondoggie
                              Drive like you mean it!!
                              ~Elle~

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